Ordinarily, I like being the age that I am. However, being my age and my gender almost invariably brands me as a techno-idiot to the kiddies who sell tech stuff these days (and on a heck of a lot of tech web sites as well). I’ve sometimes thought of getting a t-shirt made that says I WAS USING COMPUTERS BEFORE YOU WERE BORN or I WOULDN’T EXPLAIN THAT TO ME IF I WERE YOU or something similar. Once or twice in the past I’ve whipped out my A+ computer technician certification card and said “Let’s start over with the assumption that I do know what I’m talking about,” but today’s techno-kiddies don’t know what an A+ certification is.
I don’t really fault the Target kid for not knowing what a Roku box was. He did immediately call someone who did know, and told me where to find them. However, when I got to the shelf, I found that Target doesn’t carry the model I wanted. So much for instant gratification.
Then I went to find the Microsoft store. Which turned out not to be an actual store, but a glorified kiosk in the area of the mall where they usually have Santa Claus and the Easter Bunny, in season. There were several employee-looking young men milling around, and people were walking up to see what Windows 8 looks like (not as ghastly on the screen as it is in book illustrations, I must say) and to play with the new Surface tablets that were out on display.
The Surface tablet intrigued me, so I stepped up to check one out. It was flashy but a lot slower than I expected. I looked around for someone to ask about this and none of the employee-looking people were even near me, nor were they checking for people who might need help. I tried typing on the keyboard (which was bright pink) and wanted to ask if they bundled it with the tablet or if it was strictly a separate purchase. Again, no one showed any interest in my corner of the kiosk. I folded my arms, stood back a little, and waited. Apparently tubby sixtysomething ladies are this year’s blend into the carpet model. Not one whisper of help did I get.
In order to wash the taste of that out of my mouth I went directly upstairs to the Apple store, where I was greeted immediately by a cheerful young man who didn’t even blanch when I told him that I really wanted a MacBook Pro but could not afford it at the moment. He showed me the one with the retina display, and when *I* blanched at the prices, cheerfully took me to the non-Retina model (with which I have decided I am in love) and told me to play with it as much as I wanted and seek him out if I had any questions.
Before he went, I thanked him for simply being helpful and told him that Apple clearly eats Microsoft for lunch.Hope you'll recommend my posts via your favorite social media. Just don't copy the material as your own.